Privacy Policy
At Resite, we are committed to protecting the confidentiality and security of your personal information. Your privacy is a priority for us. This Privacy Policy explains who we are, how we collect, use, and share your personal information ("Personal Data") in compliance with data protection laws, and how you can exercise your privacy rights. If you have any questions or concerns about how we use your Personal Data, please contact us using the details provided in Section 11.
- About Us
- About this Privacy Policy
- Who is responsible for processing your personal data?
- The Personal Data we collect
- How do we use and process your Personal Data, and on what legal basis do we rely?
- How long do we retain your Personal Data?
- When and with whom do we share your Personal Data?
- How do we host your Personal Data?
- How do we secure your Personal Data?
- What are your privacy rights and how can you exercise them?
- Importing information sources
- How to contact us?
- Updates and modifications to this Platform Privacy Policy
About Us
Resite is a digital solutions provider specializing in AI-powered website creation, lead generation, and reputation management. Our platform helps businesses enhance their online presence, attract more leads, and automate customer interactions. With a focus on seamless user experience and data-driven optimization, Resite ensures that businesses maximize their digital potential effortlessly.
The copyright and intellectual property rights of the Resite software are jointly owned by Nathan Rigalle and Maxence Rigalle.
1. About This Privacy Policy
This Privacy Policy applies when you use the Resite online platform (software-as-a-service) or when you interact and communicate with us.
2. Who Is Responsible for Processing Your Personal Data?
This Privacy Policy applies when Resite processes your Personal Data for its own purposes as a Data Controller, in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
If you have any questions about this policy or our data protection practices, you can contact us following the instructions in Section 16.
3. The Personal Data We Collect
Resite collects and processes your Personal Data when you use the Platform. This includes:
Category of Personal Data | Source of Personal Data | Purpose of Processing |
---|---|---|
Personal identity details Name / first name / email | When you order and use our Platform | Providing the Platform; Communications, marketing |
Professional or employment-related data: job title, workplace, and industry sector | When you order and use our Platform, contact us, or interact with us; From third parties and publicly available sources | Marketing communications; Lead qualification |
Any other Personal Data you voluntarily provide: Personal data in requests or comments you send us | When you order and use our Platform, contact us, or interact with us | Fulfilling your request related to the Platform and communicating with you on contractual matters; Marketing communications |
Unique identifiers: IP address, cookie IDs, device identifiers, as described | When you use our Platform (via Cookies) | Internal development (as defined below) |
Technical and device data: server domain, device type, operating system, browser used, local and language settings; session recordings, heatmaps, scrolls; screen resolution, ISP, pages visited before or after; date and time of your visit. | When you use our Platform (via Cookies) | Internal development |
Digital behavioral data: interactions on web pages (clicks, navigation, zooms), referral page you accessed from, and statistics related to interactions between your device or browser and websites. | When you use our Platform (via Cookies) | Internal development, marketing communications |
Data related to agreements and transactions: agreements, orders, purchases, payment status, and invoices; as well as your other interactions with us regarding transactions, such as service requests and customer service interactions. | When you order and use our Platform | Managing payments, contracts, transactions, and fulfilling our contractual obligations |
"Marketing communications" refers to when we contact you about the Resite platform, events, or business activities.
"Internal development" means when Resite improves and develops the platform by conducting testing, research, performance analysis, and forecasting to support business decisions and evaluate customer engagement. Where possible, we use anonymized and aggregated data.
Resite may also collect publicly available information about you.
4. How Do We Use and Process Your Personal Data, and What Legal Basis Do We Rely On?
We always process your Personal Data in accordance with applicable laws.
We process your Personal Data for the following purposes:
- Providing the Platform to our clients in accordance with the agreement signed with them.
- Managing our relationship with our clients, including handling payments, contracts, transactions, and fulfilling our contractual obligations.
- Contacting our clients to invite them to events such as demos, webinars, etc., and keeping them informed about new features and business communications.
- Internal development.
What legal basis do we rely on?
We process your Personal Data based on the following legal grounds:
- The performance of a contract with our clients,
- The necessity to comply with our legal obligations,
- Our legitimate interest,
- Your consent, when required by law.
When we rely on your consent, you may withdraw it at any time by contacting us.
Refer to Section 11 below to find out how to contact us.
5. How Long Do We Retain Your Personal Data?
Below is the data retention table:
Purpose of Processing | Data Retention Period |
---|---|
User content + user information | 2 years after the deletion of a service or subscription |
6. When and With Whom Do We Share Your Personal Data?
At Resite, only authorized personnel have access to your Personal Data.
We may share your Personal Data with third parties for our operational needs, such as "subcontractors" (sections 1 and 2), strictly for the purposes described. Resite may disclose your Personal Data to the following third parties:
- Subcontractors (sections 1 and 2): For operational processes, with strict security measures.
- Third parties in business transactions: In cases of legal obligations or corporate transactions such as mergers or acquisitions.
7. How Do We Host Your Personal Data?
Your Personal Data is processed in the United States by third parties. See third-party "subcontractors" (section 3) via Resite. You must accept these third parties' data management policies to use our services.
8. How Do We Secure Your Personal Data?
9. What Are Your Privacy Rights and How Can You Exercise Them?
In compliance with data protection laws, you have the following rights regarding your Personal Data:
- Request confirmation of whether we process your Personal Data;
- Access the Personal Data we hold;
- Request the deletion, update, or correction of your Data;
- Delete a subscription;
- Restrict the use of your Personal Data;
- Request data portability, if applicable;
- Object to the processing of your Data;
- Withdraw your consent for processing based on consent;
- File a complaint with the relevant authority.
To exercise these rights, contact us as specified in Section 11.
10. Importing Information Sources
Our website or platform allows users to import information sources such as PDFs, URLs, or documents. Resite is not responsible for the data contained in these sources, whether inappropriate, incorrect, or outdated. It is essential to verify the quality of the information you import into your Resite account. You are solely responsible for the content of the sources you use, and you must ensure they comply with applicable privacy policies.
11. How to Contact Us?
You can contact us regarding this Privacy Policy or the processing of your Personal Data at contact@weareresite.com.
12. Updates and Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will take effect when the revised version is published.
If significant changes affect your privacy rights, Resite will notify you via email or the platform.
Your use of the platform is subject to the Privacy Policy in effect at the time of use. We encourage you to review it regularly.